QuantexQuestions, answered plainly
The things people ask before they open an account, and the answers we would give on the phone.
Money questions
How much money do I need to start investing with Quantex?
You need R4,100 to open a live account. That is the minimum deposit for a trading account, deliberately kept low so you can start small and add more once you are comfortable.
What is the spread on trades and commissions?
The spread and any commission are shown before you confirm an operation, never after. There is no subscription fee and no charge simply for holding a balance.
How long does it take to withdraw profits?
Requests are processed on business days and return to the method you deposited with. Card and e-wallet payouts are usually quicker than bank transfers.
Are there hidden fees when I withdraw money?
No. The only deduction you might see is one your own bank or card issuer applies on their side. Quantex does not add a withdrawal fee of its own.
Frequently asked questions
What is the minimum amount needed to start investing with Quantex?
You can open and fund your account starting at R4,100. This is your first deposit, and you are free to add more capital over time as your investing plan develops.
How do I withdraw my profits from Quantex?
Request a withdrawal from your account dashboard at any time. Funds return to your chosen payment method - EFT transfer, card, or other supported options - within standard processing timeframes.
Is my money safe and secure when I invest online?
Your account sits in a segregated account protected by industry-standard security and two-factor authentication. Like all investing, your capital is at risk and market values move up and down. We are FSCA regulated to protect your interests.
How quickly can I begin trading after I open my account?
Most members complete registration and KYC verification within minutes. Once your deposit clears, you can work with your analyst to set your risk profile and activate your first trading strategy straight away.
Are there any hidden fees or charges on Quantex?
All costs are shown transparently before you commit to any plan. You will always see exactly what applies to your account - no surprise charges, and trading fees are disclosed clearly.
What documents do I need to verify my account?
KYC verification requires proof of identity and address. This is standard for regulated investment accounts and takes just a few minutes. Your documents stay secure and are used only for compliance.
How do AI trading signals work in practice?
Our AI engine runs continuous market analysis across stocks, JSE-listed equities, commodities and crypto assets. When conditions match your strategy, it generates a trading signal in real time and sends it to you for approval. You review and decide in seconds.
What happens to my capital if the market crashes?
Your asset allocation is designed to spread risk across different market conditions. Your analyst helps protect capital in falling markets by diversifying your holdings. However, all trading involves risk - your money can go down as well as up.
How long does it take to get my money back if I close my account?
Withdrawal requests are processed and funds returned to your payment method within 3-5 business days. You can close your account at any time and access your full account statement showing all transactions.
Can I practice trading before I invest real money?
Yes. Quantex offers a free demo account where you can explore the platform, see how trading signals work, and get comfortable with the interface before funding your live account.
What makes Quantex different from other investment platforms in South Africa?
Quantex combines AI-powered trading signals with a personal financial analyst who explains every decision. You get real-time execution, transparent costs, and genuine support - all backed by FSCA regulation.
Is online investing safe for beginners in South Africa?
Yes, if you choose a regulated platform. Quantex is FSCA regulated and you work with a dedicated analyst who handles strategy and explains each step. Start with the minimum deposit of R4,100 to test the service.
What is the minimum age to open a Quantex account?
You must be at least 18 years old to register and invest. Age verification is part of KYC and takes only moments during signup.
What payment methods can I use to fund my Quantex account?
EFT transfer, debit card, credit card and selected e-wallet options are supported. The full list appears at the deposit step so you can choose what suits you best.
Account and security
What documents do I need for account verification?
A photo ID such as a passport or national ID, plus a recent document showing your address, like a utility bill or bank statement. This is standard KYC verification required of any regulated broker in South Africa.
How do AI trading signals work exactly?
Quantex's engine runs continuous market analysis across stocks JSE, commodities and crypto assets, then flags a trading signal when conditions match a known pattern. You decide whether to act on it; nothing executes without your confirmation.
What happens to my money if markets crash?
Open positions can lose value, and no strategy removes that risk entirely. Your funds sit in a segregated account the whole time, and the AI engine is built to flag falling conditions early so you can adjust your risk profile.
Can I close my account and get cash back?
Yes. Withdraw your balance and let the support team know. There is no cancellation fee and no waiting period beyond the standard withdrawal processing time.
Frequently asked questions
What is the minimum amount needed to start investing with Quantex?
You can open and fund your account starting at R4,100. This is your first deposit, and you are free to add more capital over time as your investing plan develops.
How do I withdraw my profits from Quantex?
Request a withdrawal from your account dashboard at any time. Funds return to your chosen payment method - EFT transfer, card, or other supported options - within standard processing timeframes.
Is my money safe and secure when I invest online?
Your account sits in a segregated account protected by industry-standard security and two-factor authentication. Like all investing, your capital is at risk and market values move up and down. We are FSCA regulated to protect your interests.
How quickly can I begin trading after I open my account?
Most members complete registration and KYC verification within minutes. Once your deposit clears, you can work with your analyst to set your risk profile and activate your first trading strategy straight away.
Are there any hidden fees or charges on Quantex?
All costs are shown transparently before you commit to any plan. You will always see exactly what applies to your account - no surprise charges, and trading fees are disclosed clearly.
What documents do I need to verify my account?
KYC verification requires proof of identity and address. This is standard for regulated investment accounts and takes just a few minutes. Your documents stay secure and are used only for compliance.
How do AI trading signals work in practice?
Our AI engine runs continuous market analysis across stocks, JSE-listed equities, commodities and crypto assets. When conditions match your strategy, it generates a trading signal in real time and sends it to you for approval. You review and decide in seconds.
What happens to my capital if the market crashes?
Your asset allocation is designed to spread risk across different market conditions. Your analyst helps protect capital in falling markets by diversifying your holdings. However, all trading involves risk - your money can go down as well as up.
How long does it take to get my money back if I close my account?
Withdrawal requests are processed and funds returned to your payment method within 3-5 business days. You can close your account at any time and access your full account statement showing all transactions.
Can I practice trading before I invest real money?
Yes. Quantex offers a free demo account where you can explore the platform, see how trading signals work, and get comfortable with the interface before funding your live account.
What makes Quantex different from other investment platforms in South Africa?
Quantex combines AI-powered trading signals with a personal financial analyst who explains every decision. You get real-time execution, transparent costs, and genuine support - all backed by FSCA regulation.
Is online investing safe for beginners in South Africa?
Yes, if you choose a regulated platform. Quantex is FSCA regulated and you work with a dedicated analyst who handles strategy and explains each step. Start with the minimum deposit of R4,100 to test the service.
What is the minimum age to open a Quantex account?
You must be at least 18 years old to register and invest. Age verification is part of KYC and takes only moments during signup.
What payment methods can I use to fund my Quantex account?
EFT transfer, debit card, credit card and selected e-wallet options are supported. The full list appears at the deposit step so you can choose what suits you best.
Ready to put your capital to work with real-time signals?
Open your Quantex account in minutes, fund it from a modest minimum deposit, and watch AI-driven execution start tracking transparent progress from day one.